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Legal Support Staff Roundtable: Building Effective Relationships with Clients

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Date Published

October 19, 2020

Publisher

Consumer Attorneys Association of Los Angeles

Questions

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Summary

Building and maintaining the client relationship is one of the most crucial parts of our job. Whether we are requesting information, scheduling an appointment, reporting on the status of a file or simply reaching out to find out how a client is doing, most client contact falls squarely on the shoulders of the legal assistant or paralegal. Join us for a candid roundtable discussion dealing with topics of trust and how to build it from case inception through disposition and credibility, not only yours but your clients’. Listen to different perspectives on how to be the most effective and efficient liaison between your clients and your attorneys. Discuss what has worked, what could’ve been done better, and specific ways the client relationships can be improved.

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Presenters

Lupe Flores

Lupe Flores is a senior trial paralegal with over twenty years of experience in litigation. Mrs. Flores started with the law... Read More

Rose Gutierrez

Rose Gutierrez is the Litigation Manager at the law firm of Michels & Lew which represents catastrophically injured... Read More

Maria M. Lopez

Maria M. Lopez is a senior trial litigation paralegal with Panish Shea & Boyle, LLP. Maria has 29 years of experience in... Read More

Ivan Fernando Monserrat

Ivan Fernando Monserrat was born on Christmas Day and raised in the-then small town of El Paso, Texas. After graduating high... Read More

Alonso Palencia

Alonso Palencia is the Senior Paralegal at the Dordick Law Corporation. Alonso has been with the Dordick Law Corporation for... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Legal Support Staff Roundtable: Building Effective Relationships with Clients
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Credit

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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